SCREEN MACHINE REMAINS COMMITTED TO SERVING YOUR NEEDS
Dear Screen Machine Dealers and Customers:
As you know, our world today has changed significantly from even just a few weeks ago, when so many of us were gathered in Las Vegas for CONEXPO. Those changes have been profound and have affected nearly every aspect of our lives. We wanted to send you this update to let you know one thing that has not changed — our commitment to you.
Team Screen Machine intends to remain fully engaged and here to serve your needs. We will continue to build the machines you and your customers rely on to Crush Every Job™, and we also remain available for serve your Sales, Parts and Product Support needs. There is nothing more important to us than the partnership we share with you, and we are here to prove that during this crisis and well beyond.
Our HR Team has done a great job of educating our employees about the Coronavirus and how to take every precaution against it. From disinfecting wipes to hand sanitizer to social distancing, we are doing all we can to keep everyone healthy and active. The State of Ohio has now ordered us to “stay home” for a period of time, as is the case in many other areas. However, we have made plans to continue to provide service you can count on. Our Sales and Parts Depts. will continue to accept orders, our Shipping Dept. will continue to get those orders to you, and our Support Team will be standing by to take your calls. Here is the contact info you need to know:
- Parts Dept. — 740.927.3464, then 2, or email firstname.lastname@example.org
- Product Support
- All Other Inquiries — 740.927.3464, then dial the appropriate prompt, or email@example.com
I have no doubt that we will emerge from this crisis stronger than ever, as individuals, as companies, as partners and as a country. On my behalf and from everyone at Team Screen Machine, here’s sending best wishes to you and your family for continued good health.
President & CEO
P.S. A Quick Thank You!
I mentioned CONEXPO at the top of this note, and I did want to take a moment to say a sincere THANK YOU to everyone who visited us at this event. Despite all the worries about Coronavirus, it still was a great show. We had more visitors and more great conversations than ever! We appreciate your support and the opportunity to meet with you.